“We’re avoiding costs and penalties across the board”

Ash Mehta
Chief Financial Officer

Celebrus is a software company listed on the London Stock Exchange that helps improve the relationships between brands and consumers via better data. Ash and his team didn’t have an accurate, centralised view of their annual recurring revenue and their service level agreement obligations.

Here’s where Nomio helped:

  1. Centralising contracts
  2. Saving time
  3. Accurate financial reporting
  4. Mitigating risk
  5. Comprehensive obligation tracking
  6. Provide a 5-star service
1. Centralising contracts
“I’m not lying when I say it's a lifesaver. You really just need to try it to actually believe it”
Tracking contract renewals was unreliable

“If you wanted to know which contracts were expiring… you had to create a spreadsheet and go through it. If somebody entered data inaccurately, you’d miss a contract due for renewal.”

Nomio sounded too good to be true

”There was a little bit of can you really do that? We did a pilot of 30 contracts. To be able to see how quickly Nomio was able to process all of that and then feed it to us within the browser was really fantastic.”

Embedded across the organisation

”When we found out about Nomio, we realised that we could centralise our contracts. We could give access to people who were looking for certain things. So just having Nomio centralise all of our contracts, really, like, was a lifesaver.”

”We've had a growing number of our employees wanting to be users of Nomio. It's kind of smoothly, seamlessly fitted into how we do things.”

2. Saving time
“It’s saving us a day of work each month on contract management alone”
Removing the manual effort

“Instead of going through manually, you can filter via expiration dates. With Nomio, things that took hours before now take seconds… It’s saving hours every month.”

Answer questions in seconds

”Within seconds, locate the clause we're looking for, and find the answer that is being asked of us. You know, the product does what it's supposed to do, and, in fact, it’s probably exceeded our expectations as we've applied it.”

3. Accurate financial reporting
“Nomio has become our golden record
The need for a unified view on revenue

”Before Nomio, we didn't have an accurate picture of our ARR. So when we were signing new contracts, we were able to obviously calculate what the ARR was, but the base baseline wasn't clear.”

Accurate ARR reporting with Nomio

“We were then able to get all of our customer contracts together within Nomio and have it capture the ARR components.”

The nerve centre

”When we’ve won a contract, that contract gets loaded up into Nomio, and then we use that, effectively, to then validate the numbers in HubSpot before we then close out that deal. Nomio then becomes effectively the golden record, which then feeds HubSpot, which then feeds our finance system, Oracle Netsuite, which then feeds our backlog for our three year contracts.”

4. Mitigating risk
“We’re avoiding costs and penalties all across the board”
Be ready, not reactive

”The timelines that you’re getting out of Nomio are just brilliant. They give you notifications to say: ‘Hey, heads up, your contracts are due for renewal.’ Or: ‘You’ve got contracts expiring next month.’“

Nomio takes away the manual effort

”Manually that would probably take us a few weeks, maybe, to kind of go through all these contracts full time to break down all these end dates.”

5. Comprehensive obligation tracking
“We needed visibility into all our SLA’s. Nomio handled it all for us
Custom data points clarified SLA obligations

“We needed to know SLA response times for our customers. We specified what we wanted and Nomio created a list of all of our customers with all of the SLA’s. We can now find that everything in seconds.”

Peace of mind

”There's a lot of comfort that, as CFO, I get around the risk side, around the investor communication side, and also around the operational side that we're building a business which is scalable, which means we operate efficiently, and we don't have the growing pains – or we mitigate the growing pains – as far as we can.”

Providing 5-star service
“The support is just brilliant—minutes after sending an email, we’d get a response”
Excellent service from day one

”The team are very friendly, supportive, passionate. Over the two and a half years that we've been working together, there's always a concern that as a company grows, that you're going to get less attention, or the service level is going to erode. We haven't found that with Nomio, it's been great from day one.”

Collaborative support

”If you want something done, they can actually configure the platform to give you what you want.”

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Danny Pilgrim
Commercial Director

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