“We wouldn’t be able to function without Nomio”

Sarah Knowles
Head of PPP Asset Management

Kajima invests in, develops, and manages critical social infrastructure like hospitals and schools. Sarah and her team are responsible for managing an enormously complex set of PFI contracts, which carry heavy penalties if not complied with. Nomio has created a bespoke suit of armour around each contract while providing a unified interface around them.

Here’s where Nomio helped:

  1. Finding information fast
  2. Answering questions during, not after meetings
  3. Being proactive, not reactive
  4. Demonstrating compliance towards obligations
  5. Responding to crises
  6. Saving time
1. Finding information fast
“We were just blown away
Nomio sets you up fast

“We were just blown away by what it could do. The conversion of documents, the speed to get new documents into the system is just phenomenal.”

…and makes you fast as well

“You can go into the search engine, I can type in anything I want. And then it'll take you to the clause, and you can see all the wording. It provides you with what you need at your fingertips extremely quickly.”

2. Answering questions during, not after meetings
“It is our superpower in meetings, without a doubt”
Meetings before Nomio

“A world before Nomio was very time consuming. If a debate arose within a contract meeting or a board meeting regarding obligations and responsibilities, you would have to look for that information after the meeting, where you would lose momentum.”

Meetings after Nomio

“We've got our project bibles at our fingertips when we're in board meetings and contract meetings with our clients. It is our superpower in meetings, without a doubt.”

“It makes me look really good in a meeting, in that I can give them an answer straight away.”

3. Being proactive, not reactive
“Nomio allows you to be proactive
Proactive, not reactive

“Nomio allows you to be proactive and plan what you need to do in order to meet those obligations. We’re then able to report that into the board of directors, and they're comfortable with the job we're doing.”

Bringing together scattered obligations

“We can see all of the obligations across all of our projects. It stops us having to look through the various documents to try and work out the obligations that are due. Everything's there in one place. You can look at anybody's project, you can search for anything in there. And it gives you all of the obligations assigned to you.”

4. Demonstrating compliance towards obligations
“The cost of non-compliance within our business is default
Contractual compliance is high stakes

“It means a lot to Kajima to be compliant. The cost of noncompliance within our business is default. The cost of default is exponential.”

Demonstrable compliance means peace of mind

“Nomio provides us with that reassurance, and it's played a huge part in the way that we operate as a business, and demonstrate compliance across our projects.”

5. Responding to crises
“It facilitated a resolution out of court
Nomio gives you an advantage during disputes

“We had a project in Sheffield that was under extreme duress. It had massive fire compartmentation issues. The part that Nomio played – it was extremely pivotal in the speed with which we were able to deliver information to our legal team. It facilitated a resolution out of court.”

Warning: you won’t want to let Nomio go!

“I can't imagine what it would have been like without Nomio, for both the asset managers and the project officers, because it's something that we rely on on a daily basis.”

“I would be lost without Nomio.”

“We wouldn’t be able to function without Nomio.”

6. Saving time
“It was like trying to find a needle in a haystack
Reviewing contracts took forever

“It would be a long list and you’d think: ‘I need to schedule loads of time.’ The heartache of knowing that you've got to go and review your contracts in photocopies of PDFs that are not searchable. The documents can be hundreds of pages long, so it made it very cumbersome. It was like trying to find a needle in the haystack.”

Time can now be used for better things

“The biggest thing for me, personally, is the time that we're saving. My team have hours and hours of searching through PDFs back to focus on other strategic things within the portfolio.”

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