I hate someone overpromising and underdelivering. And that’s not the case at all from Nomio. They know who I am and they know what our system looks like. They know what our priorities are. That’s been a big, big plus point from my perspective. It’s just taken so much of the uncertainty and manual time out of the process. I found it really easy to navigate. It’s kind of intuitive. If we’d had that in place before this contract automatically renewed, it would have paid for itself ten times over.
The setup at Burnley before using Nomio was very manual. Diarising deadlines and reminders in Outlook completely separately. You don’t know what you don’t know at a football club, and it’s all well and good having a level of control and governance around the contracts about which you are aware. We’d had a big contract automatically renew at a significant cost to the business, without anybody being on top of it.
I’d worked in an organisation previously where we’d had a contract management system sold to us. All singing, all dancing. Actually, in practice, it wasn’t doing any of those things. And what we really needed it to do was store our contracts in a central repository and automatically remind us of when it was coming up for renewal. We’d had this significant contract automatically renew. I’d rather fix that one problem right now with a company that I know is doing it really, really well, and that is their focus, rather than kind of jumping ten steps ahead and actually not solving the initial problem that we have.
What Nomio was selling seemed too good to be true almost. I felt like there had to be a catch somewhere. At the outset, the lift is not heavy at all. I just gave Nomio access to our supplier folder within SharePoint, and they then did everything for me in terms of uploading it into the system, pulling out the information. It’s all checked by a human being who has a level of legal knowledge and experience.
And where there are questions, those are highlighted and we’re given the time to kind of work through those at our own pace. Which has been really, really useful. You don’t necessarily have to be going into the system all the time to keep on top of your contracts. You get a weekly email on a Monday morning, it’s the first thing I open every week, that has a list of the contracts that are coming up for renewal.
It’s just a really kind of handy overview of the conversations that I then need to have internally with the relevant stakeholders. The beauty of Nomio is that it doesn’t pretend to be all things to all people. It just does what it does really, really well. For me, it was a no brainer.
Consistency of personality is a massive thing for me. In the whole time of dealing with Nomio, I’ve spoken to three people, maybe and.
And we don’t run the risk of finding the club into contracts over which we have zero insight or control. If we’d had that in place before this contract. So it’s semantically renewed, it would pay for itself ten times over.
It ultimately paid for itself to have it uploaded into the system, and so that the debts are there and automatically generated, the reminders are automatically generated.
And things like that. Which is exactly what I needed it to do. And it doesn’t do anything else. It just does that thing really, really well. Which.
We had allowed contracts to automatically we knew. And that was the issue that we were trying to fix without anybody being aware of it or on top of it. I think the reservations initially about Nomio, all from my perspective, were that I hit someone over promising and under-delivering, and that’s not the case at all. From Nomio seemed too good to be true. Almost automatically, we remind you on a weekly basis of deadlines and renewals.
Nomio all was selling. I felt like I’d heard it all before renewal or automatic expiry or termination within the next kind of three, six and nine months.
But it was also the people I want to partner with, organisations where we get on well and we have the same values. And I know I can pick the phone up to you if there’s an issue and it’s not going to be a problem.
It being really kind of slick and simple and easy to use and easy to follow, like is the big attraction.
When we all do so much of the heavy lifting for you at the outset that that is a big attraction or it’s going to take me days to, you know, filter through all my contracts, decide what needs to be uploaded into the system. Can we all do so much of the heavy lifting for you at the outset that that is a big attraction? There’s a lot of like, I say, behaviours which drive people to enter into arrangements with suppliers that they’ve always used.
For example, without that rigour and contractual process, that lends itself to be on top of the renewal date and that you have been involved with the negotiation and signing off super easy to work with and really easy to get on with.
There was no, kind of governance or automation around, obviously onerous and time consuming. A tipping point in coming to Nomio, when we were kind of speaking to a couple of other providers, we want to pay for what we’re getting. Still kind of serving contract sporadically. We’ve got a very small legal team here at Burnley for us to having have to manually manage the contracts on top of having to review them and negotiate them.
And obviously time is money at a football club like ours. And we were tied in for a significant period with no options to kind of automatically terminate or break a three year renewal. It was a significant period and it was a six figure sum that we were we were tied in for. We just needed a contract management system that was really easy. Minimum effort at the outset in terms of populating the platform itself, any contrast going forward and stop that issue arise and again in the future.
The beauty of normal is that doesn’t try to do more than a sports to do, if that makes sense.
How Burnley FC uses Nomio, the contract data platform
“I hate overpromising and underdelivering. That’s not the case at all from Nomio.”

Amy Wells is General Counsel and Head of HR at Burnley Football Club. Before Nomio, Burnley's contract management was entirely manual: contracts saved sporadically on SharePoint, deadlines diarised in Outlook, and no governance or automation around any of it. When a significant contract auto-renewed at a six-figure cost without anyone catching it, Amy knew something had to change.
Here's what happened:
- An auto-renewal forced Burnley's hand
- Stung before by an over-promising CLM
- Nomio did exactly what it said on the tin
- Implementation was effortless
- The personal approach made the difference
“The setup at Burnley before using Nomio was very manual.”
A manual setup with no governance
"We were diarising deadlines and reminders in Outlook completely separately. We've got a very small legal team here at Burnley, so for us to have to manually manage the contracts on top of having to review them and negotiate them, it just takes far too much time. And obviously time is money at a football club like ours."
A costly auto-renewal
"We'd had a big contract automatically renew at a significant cost to the business without anybody being on top of it. It was a three year renewal that we were tied in for, with no option to automatically terminate or break early."
“What Nomio was selling seemed too good to be true.”
A previous CLM that couldn't do the basics
"I'd worked in an organisation previously where we'd had a contract management system sold to us. All singing, all dancing. Actually, in practice, it wasn't doing any of those things. And what we really needed it to do was store our contracts in a central repository and automatically remind us of when it was coming up for renewal, and it didn't do that either."
Nomio seemed too good to be true
"What Nomio was selling seemed too good to be true almost. I felt like there had to be a catch somewhere."
“It doesn’t pretend to be all things to all people. It just does what it does really, really well.”
No over-promising, no under-delivering
"I hate someone over promising and under delivering. That's not the case at all from Nomio. I found it really easy to navigate. It's intuitive."
Solving the right problem first
"I'd rather fix that one problem right now with a company that I know is doing it really, really well, and that is their focus, rather than jumping ten steps ahead and actually not solving the initial problem that we have. Because of the cost being so reasonable, for me it was a no brainer."
“From the outset, the lift is not heavy at all.”
Nomio did the heavy lifting
"I just gave Nomio access to our supplier folder within SharePoint, and they then did everything for me in terms of uploading it into the system, pulling out the information." "It's all checked by a human being who has a level of legal knowledge and experience. And where there are questions, those are highlighted and we're given the time to work through those at our own pace. Which has been really, really useful."
A weekly email that takes away the manual process
"You don't necessarily have to be going into the system all the time to keep on top of your contracts. You get a weekly email on a Monday morning. It's the first thing I open every week that has a list of the contracts that are coming up for renewal." "It's just a really handy overview of the conversations that I then need to have internally with the relevant stakeholders. It's just taken so much of the uncertainty and manual time out of the process."
“I want to partner with organisations where we get on well and we have the same values.”
Consistency of personnel
"Consistency of personnel is a massive thing for me. In the whole time of dealing with Nomio, I've spoken to three people maybe. They know who I am, they know what our system looks like, they know what our priorities are. That's been a big, big plus point from my perspective."
A partner, not just a provider
"It was also the people, and for me that's a big thing. I want to partner with organisations where we get on well and we have the same values. And I know I can pick the phone up if there's an issue and it's not going to be a problem."
Why there’s nothing better than Nomio on the market.
“There is no one else on the market that offers this level of customisation with a repository”





