We had high expectations and Nomio has exceeded those expectations. We’ve been happy every single step of the way. It’s been easy and a pleasure working with everyone in the Nomio team.

Before we used Nomio, we used SharePoint. We have very complex agreements. Lawyers aren’t the cheapest of resources in a company. A lot of their time was spent on more admin tasks or investigation tasks. It wouldn’t surprise me if it was like eight hours a week across a team of ten. We’d done an RFP of about twelve different companies, ranging from just document intake to like a full CLM. We gave a really big challenge with respect of the information that we wanted to pull from the documents.

Nothing’s too much for the Nomio team. Aside from answering questions, building solutions, there’s a huge amount of flexibility within the team and a huge amount of advice that we get. It is hugely thoughtful, the way that it’s been implemented. It couldn’t be any easier to upload a document into Nomio. I click forward, and then I forget about it, and it’s done. And then we don’t have to worry about naming conventions and consistency.

Nomio take all of the hard work in that regard. We can really see that the accuracy is super high as well as having a lawyer vet it. We don’t miss renewal deadlines. We can find the information instantaneously. It reduces an hour and a half task down to ten minutes. We now pull the information directly from Nomio, so it’s correct every time in Salesforce. Our sales teams now make use from that same data without even knowing that they’re making use from that same data.

We’re doing hugely detailed work on massive amounts of documents. It probably equates to about 18,000 PDF documents that are within the system. And we’re able to report to the business in a way that we’re sure about the accuracy. That’s really, really important. We get lots of requests. We used to divide the number of contracts through the number of lawyers, but we now can just have one lawyer looking at that and it takes half a day.

Nomio frees them up to do the substantive and creative legal work.

It’s really elevated the amount of data that’s available to us and therefore is is is available to the business for the first time. We now look at huge data sets across hundreds of really complex agreements.

Amendment number one, two and three. That’s included. And that makes our lives an awful lot easier.

So it’s like having, like, a legal assistant for everyone in the legal team in.

Disparate. Naming conventions. Inconsistent. Naming conventions.

We have, like, very complex agreements, I would say. We have a lot of old agreements.

We can, like, really see that the accuracy is super high.

So you want to utilise those resources to the maximum potential. Clicking 3 or 4 filters. We can always find the correct document.

Salesforce is only as good as the data that goes into it. And we knew that the Gnomeo data was extremely accurate.

So our amended an awful lot over time. So investigation tasks is and they are super complex documents. It was if this clause says this and this clause says this, then we want the flag of this type of metadata. The way that we used to manage that was we got a team of might be slightly more than that might be slightly less. But yeah. Yeah. It’s it’s nicer. Well it’s, it’s nice to be charged per agreement and per document because it just makes sense.

A huge amount of my team’s time was spent before they started undertaking a substantive work in just investing, investigating the documentation. It’s always been a pleasure. Aside from answering questions, building solutions, building integrations, working with us on commercial proposals and normally I makes our life really easy. From that perspective, we click forward. We type in documents and gnomeo and we don’t have to do anything.

It’s it’s all automated from our perspective.

When a process takes 20 minutes for each document that you’re uploading, it’s likely that people are going to try and circumnavigate the process or cut corners with it. Disparate naming conventions, inconsistent naming conventions, and where the documentation was, what the correct documentation is. It would take you an hour or an hour and a half before you are 100% certain that you were finding the correct documentation.

We looked at lots of different criteria and they are super complex documents. Having the metadata there that we need to weave.

We undertook a really thorough process at the beginning of the relationship, and then continues to exceed those expectations. And I’ve got no reason to think that’s ever going to change. But everything that you guys said you were going to do. You’ve done it. And more. So we had a big SharePoint site, the Mighty may have a team of ten lawyers have access to. People just don’t have time to do it. More than anything.

And with the best will in the world. The issues that we were faced with was that it was a whole load of data, with we knew that we were missing documents, but the way that the, the information and data was structured just made it extremely difficult to find anything. It was it got to the stage where, particularly for the more complex agreements, which is about 25% of the tasks that we would undertake if we had three master agreements with one customer, we would then have to figure out what the correct one was, whether it was active or what ones have been terminated, what the side letters were.

So it was a substantive amount of time. Lots of different pricing models and solutions to a solution out there that can solve our problem one way or the other. And once it’s explained, it just makes perfect sense. It was two steps beyond and we doubted that you could do that. We we obviously were willing to give you the benefit of the doubt. And, and I’m really glad we did because you proved every step of the way.

But the beginning, it was very easy. You worked with us on what we were, what we were expecting from you, working with you guys. We have challenges, and we don’t always know within IPC what those challenges are. So it’s a learning curve for us as much as anything. And business needs changes. We go on. Me, I have always been really flexible and really supportive. So we put the best foot forward first.

I think a big one from our perspective was accuracy, one that was like very reliable, one that was as reliable as the information that was put into it by 100 different users. Normally it does a fantastic job of giving you all of the metadata that you need, pointing you in all of the right directions, but allowing you to quickly sweep those those that a huge amount of data going into other systems so you can build reports.

We don’t miss deadlines. We don’t miss renewal deadlines. There is definitely a quantitative measure that you can add to that time and effort spent on the administrative tasks. We’re coming up to 11,000 individual agreement. What we really liked about the Gnomeo solution is that but that 10,000 is comprised of the main document, as you at all a master agreement, an order form, so on and so forth.

It isn’t comprised of amendment number one, two and three that’s included in the original count. Excel lives an awful lot easier, and that makes our lives an awful lot easier in that regard as it relates to the contractual documents. It’s elevated the IPC legal team in so far that we allows us to to spend it on the more substantive tasks. I think that.

How IPC uses Nomio, the contract data platform

“Nomio takes all of the hard work away”
James Tonks
James Tonks
Chief Legal Officer, IPC

IPC is a leading provider of secure, compliant communications and multi-cloud connectivity solutions for the global financial markets. James and his team struggled with a combination of Sharepoint and Salesforce for managing their 10,000 contracts.

Here’s where Nomio helped:

  1. Taking away the manual effort
  2. Easy implementation
  3. CRM integration
  4. Data you can trust
  5. A return on investment
1. Taking away the manual effort
“With Nomio, we don’t have to worry about naming conventions and consistency”

Coming from a manual system

”Before Nomio, we used SharePoint. We had a lot of old agreements that didn’t get uploaded with the correct naming convention. The metadata was wrong. The links to the contract were incorrect. A lot of my team’s time was spent on admin tasks or investigation tasks. It wouldn't surprise me if it was eight hours a week across a team of ten.”

A thorough process

”We did an RFP of about twelve different companies, ranging from document intake to full CLM. We chose Nomio over the other options in the end because it's all automated, and the user experience with respect to locating the documents that we want, having the metadata that we need, is great. It reduces an hour and a half task to 10 minutes just for the investigation piece.”

2. Easy implementation
“Nomio makes our life really easy”

Just add documents

”It couldn't be any easier to upload a document into Nomio. We click forward, we type in documents@nomio, and we don't have to do anything. It's not even self-service. We don't even do it ourselves. It's all automated.”

Thoughtful implementation

”There's a huge amount of flexibility within the team and a huge amount of advice that we get. The way that it's been implemented is hugely thoughtful. We had high expectations, and Nomio has exceeded those expectations. It's been easy and a pleasure working with everyone on the Nomio team. We've been happy every single step of the way.”

3. CRM integration
“We now pull information directly from Nomio, so it’s correct every time in Salesforce”

Trust the data in Nomio

“Salesforce is only as good as the data that goes into it, and we knew that the Nomio data was extremely accurate.”

Integrating Nomio to Salesforce

“Rather than having two disparate data sets, one that was very reliable, and one that was as reliable as the information put into it by 100 different users. We now pull information directly from Nomio. Our sales teams use data in Nomio without even knowing that they're using it.”

4. Data you can trust
“Nomio data is extremely accurate”

Nomio gives you confidence

“A big one from our perspective was accuracy. We look at huge data sets across hundreds of really complex agreements, and with Nomio, we're able to report to the business in a way that we're sure about the accuracy. That's really, really important.”

Extremely accurate

“We're doing hugely detailed work on massive amounts of documents, and where we're using it across more than one system, we can really see that the accuracy from Nomio is super high.”

5. A return on investment
“We don’t miss renewal deadlines”

Nomio saves you time and money

“We don't miss deadlines. There is definitely a quantitative measure that you can add to that. But I would say it's time and effort saved on the administrative tasks that allows us to focus more on the substantive tasks.”

~90% reduction in time spent on manual tasks

“We're coming up to 11,000 individual agreements. That probably equates to about 18,000 documents. We use Nomio to collect all of the information so we can find it instantaneously. It reduces an hour and a half task down to ten minutes.”

Why there’s nothing better than Nomio on the market.

“There is no one else on the market that offers this level of customisation with a repository”

Jessica Bann
Jessica Bann
Head of Legal, parcelLab
Watch case study →
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